Return Policy

Returns and Exchanges:

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer returns and exchanges within 2 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition in which you received it, and in the original packaging.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days. Please note that shipping costs are non-refundable.

Return Process:

To initiate a return or exchange, please follow these steps:

  1. Contact our customer support team
  2. Provide your order number and the reason for the return or exchange.
  3. Our customer support team will guide you through the return process, including providing a return authorization and shipping instructions.

Exclusions:

Certain items are not eligible for return or exchange, including personalized or customized items. Items must be returned in their original condition, unworn, and with all original tags attached.

Return Shipping:

Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue and provide further instructions for return or replacement.

Late or Missing Refunds:

If you haven’t received a refund within the specified timeframe, first check your bank account. Then, contact your credit card company or bank, as it may take some time before your refund is officially posted.

Conclusion:

Our goal is to make the return process as smooth as possible for our customers. If you have any questions or concerns about our return policy, please don’t hesitate to contact our customer support team.